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How long does delivery usually take?

dStore uses a variety of couriers to deliver goods to our customers. Here's a quick guide to average delivery times for dispatched items across the country. These averages are based on delivery times to capital cities - deliveries outside of these areas can take longer.

Running late? For information regarding air express options click HERE

Music, DVD, Games, Computers*, Electronics*, Health*, Pets, Gifts and Perfume* Department orders are dispatched from Queensland via Australia Post. Average delivery times are listed below:

Destination: Average Delivery Time:
Queensland 2 business days
New South Wales 3 business days
Victoria 3 business days
ACT 3 business days
South Australia 4 business days
Tasmania 4 business days
Western Australia 7 business days
Northern Territory 7 business days

Lifestyle and Electronics* Department orders are dispatched from New South Wales via Australia Post. Average delivery times are listed below:

Destination: Average Delivery Time:
Queensland 3 business days
New South Wales 3 business days
Victoria 3 business days
ACT 3 business days
South Australia 5 business days
Tasmania 5 business days
Western Australia 7 business days
Northern Territory 7 business days

Toys, Jewellery, Health*, Hampers* and Homewares Department orders are dispatched from Victoria via Australia Post. Average delivery times are listed below:

Destination: Average Delivery Time:
Queensland 3 business days
New South Wales 2 business days
Victoria 2 business days
ACT 2 business days
South Australia 2 business days
Tasmania 3 business days
Western Australia 5 business days
Northern Territory 7 business days

Gadgets and Cosmetics* Department orders are dispatched from Western Australia via Australia Post. Average delivery times are listed below:

Destination: Average Delivery Time:
Queensland 7 business days
New South Wales 7 business days
Victoria 5 business days
ACT 5 business days
South Australia 3 business days
Tasmania 7 business days
Western Australia 3 business days
Northern Territory 7 business days

Computers* and Electronics* Department orders are dispatched via courier from New South Wales. Deliveries are usually made the next day if ordered before 11am.
(Please note: Delivery to Tasmania, NT, regional areas and shipment of bulk items to WA may take up to five business days).

Cosmetics* Department orders are dispatched via Hong Kong. Deliveries to all State regional centres take on average 7 - 10 business day to arrive.

Flowers Department orders are dispatched via courier from the affiliated florist closest to your area. For all states deliveries are usually made the same day if ordered before 11am.

Hampers Department

Hampers under $150 are dispatched via courier and delivery to all state capitals takes on average 1 business day to arrive. Deliveries to all State regional centres take on average 2 -3 business day to arrive. (Please note: this exludes hampers under $150 containing wine - these are sent by road)

Hampers over $150 are sent by road and delivery to all state capitals and regional areas takes on average 5-7 business days to arrive.


PLEASE NOTE: We are unfortunately unable to guarantee delivery times due to inconsistent postal standards across the country. We work with our courier services to resolve any issues as quickly as possible.

*IMPORTANT: Please see individual products, as some are now shipped via Australia Post from various locations within Australia.

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